Empathy (compassion fatigue resilience constructs and sub-constructs) | |
Empathic concern | Concern for others’ well-being (theme and example quotes): “[I was] eager to do something because I recognized the problem. I recognized people out there struggling with addiction.” |
Empathic ability | Capacity to adopt and understand others’ perspectives: “I can empathize with the amount of stuff they’ve been through. They share a lot of trauma with us, they share a lot of what’s going on in their life.” |
Empathic response | Delivery of empathic and compassionate services: “Just let them know it’s an honor to speak to them. It’s an honor to even be there. Thanks for opening the door is huge.” |
Secondary Traumatic Stress | |
Trauma exposure | Exposure to others’ trauma: “I have had situations where I went out with an officer and the person of interest actually died that morning… so that was like really difficult.” |
Trauma exposure | Trauma exposure within personal social spheres: “So one of my latest… I knew the address, which was actually close to where I grew up. |
Trauma exposure | Prolonged/repeated exposure to trauma: “You know, over the years… you see a lot of the ugly in society. You’re getting calls when people are suffering the most, at their worst… afraid, angry, upset, hurt.” |
Compassion Fatigue Resilience | |
Self-care | Self-care practices and routines: “Well, I go home and walk my dog, and exercise regularly, eat well.” |
Detachment | Detachment from outreach experiences: “And so, you know, like anybody else when you’re dealing with things like that you get this cynical side, you get this hardened side to be self-protective.” |
Social support | Social support: “You gotta have little breaks together, lunches [or] thing[s] to just get away from the work for a little bit.” |
Job satisfaction | Job satisfaction and occupational valuing: “I love what I do. My experience has been great. It’s rewarding for me as an individual in recovery to work with the community.” |
Workplace support | Professional supervision and counseling support: “I’ve sat down with [my recovery coach supervisor] and cried. It’s been like, this one [post-overdose outreach visit] just hitting home, you know, it just sucks.” |