Characteristics | n | % | Availability and convenience of service | Competencies of clinic and health professionals |
---|---|---|---|---|
Evaluation items | ||||
Privacy | 39 | 9.9 | 0.59 | |
Convenient opening hours | 323 | 81.8 | 0.63 | |
Health worker skills and abilities | 233 | 59.0 | 0.91 | |
Health worker attitude | 196 | 49.6 | 0.89 | |
Facilities, equipment | 203 | 51.4 | 0.62 | |
Able to treat other diseases | 304 | 77.0 | 0.84 | |
Able to present comprehensive care | 324 | 82.0 | 0.86 | |
Service to support to adhere to treatment | 186 | 47.1 | 0.87 | |
Support to financial/procedures | 211 | 53.4 | 0.89 | |
Reliability | ||||
Cronbach’s alpha | 0.81 | 0.80 | ||
Domain score | ||||
Mean | 6.43 | 7.09 | ||
SD | 1.38 | 1.38 |