Table 1 Overview of the training curriculum for the operators of the overdose response line
From: Determining the feasibility for an overdose prevention line to support substance users who use alone
Risk factors for opioid overdose | Loss of tolerance | |
| Â | Mixing drugs | |
| Â | Using alone | |
| Â | New dealer or new supply | |
| Â | Using with alcohol and benzodiazepines | |
Actions | When to call 911? | |
| Â | When to refer to a crisis line and which would be most effective? | |
| Â | When to report a concern or overdose? | |
Confidentiality | What confidentiality means? | |
| Â | What it means in relation to the Overdose Prevention Line? | |
Acquire and confirming location | Using google street view to confirm location and why it is necessary | |
| Â | What questions to ask regarding location? | |
Data collection | What data is needed to collect and why? | |
| Â | How to collect data? | |
| Â | Where to send data report at the end of shift? | |
What we are and what we are not | Know our mission and purpose | |
| Â | What is out of our scope of practice? | |
| Â | What we are | What we are not |
| Â | A line of support for those who use drugs, main goal is to attempt to be able to dispatch emergency services should an overdose occur | A crisis line, a support line, a community connection service, counsellors, emergency responders, doctors, psychiatrists, or mental health specialists |
Knowledge | Safe injection practices | |
| Â | Safe injection locations on the body | |
| Â | Up to date public health harm reduction information | |
| Â | Hours of operation of nearest safe injection site and location | |
| Â | List of national support lines | |
| Â | Where to get addiction treatment and opioid agonist therapy (OAT) if a client so desires? | |
| Â | Where to get mental health supports if required? | |